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Storm Fencing Warranty Terms & Conditions

Storm Fencing is distributed by Storm Distribution. All references to “Storm” in this document refer to Storm Distribution.

Warranty Overview

Thank you for choosing Storm Fencing.

This warranty applies to the original purchaser of the product and is not transferable. Storm Fencing products are warranted for a period of 10 years from the purchase date, under normal and proper intended usage.

This warranty applies only to manufacturing defects.

“Product” refers to Storm Fencing products manufactured and distributed by Storm Distribution.

Note: All Storm Fencing products purchased on or after 01 October 2024 are covered by a 10-year warranty. Products purchased before this date are covered by a 5-year warranty.

Product Construction

Storm Fencing products are manufactured from the highest quality materials. Steel wire is degreased and cleaned prior to being hot-dip galvanised to create a substrate layer of protection. The galvanised wire is then further cleaned by an environmentally friendly chemical washing process before being surface prepped with a nano coating which acts as a primer to ensure optimal adhesion of the powder coating layer.

Conditions of Use

Physical damage, abrasion or exposure to salty environments are not considered normal and proper usage.

The warranty excludes installations closer than 5km to the coast.

All fencing should be regularly cleaned to prevent surface deposits that could affect the performance of the protective layers. The warranty will be null and void in the event that the fencing is not regularly maintained and cleaned.

What’s Not Covered

Storm will not be liable for damage or failure caused by:

  • Improper installation or installation not in accordance with applicable instructions or good building practice
  • Modification, alteration, welding, cutting, drilling or unauthorised repairs
  • Use of non-genuine parts or components not supplied or approved by Storm
  • Use of the product for purposes other than its intended function
  • Misuse, neglect, accidental or deliberate damage
  • Continued use after a defect becomes apparent or should reasonably have been noticed
  • Movement, cracking, subsidence or defects in foundations, posts, concrete footings or supporting structures
  • Weather events, natural disasters or force majeure, including but not limited to storms, lightning, hail, flooding or extreme wind conditions
  • Exposure to chemicals, oils, solvents, excessive heat or mechanical friction
  • Normal wear and tear, surface corrosion, fading, colour variation or cosmetic deterioration

Exclusive Remedy

In the event of an approved claim, Storm will, at its discretion, provide replacement material or repair.

The cost of replacement shall be pro-rated based on the useful life already provided, except for failures within the first 3 years, which qualify for full replacement.

Storm reserves the right to select the qualified company or individual to perform the labour to repair or replace the components that are deemed defective under the terms of this warranty.

Limitation of Liability

Storm will not be liable for labour costs associated with the rectification or replacement of the affected product, or for direct or indirect losses, or for any injury to persons, or for damage to property, or for consequential losses arising from the use of our products.

Submitting a Warranty Claim

Storm must be notified in writing of any potential claim within two months of the discovery of any potential defect.

Proof of purchase is required to validate any warranty claim. Warranty registration is highly recommended but not mandatory.

Final Notes

The above terms constitute the comprehensive warranty by Storm Distribution, distributors of Storm Fencing.

No other agreements, written or implied, are valid. Storm Fencing does not authorise any other person or agent to make any other express warranties.

Date of issue: 07 / 08 / 2019

Last Updated: 24 / 02 / 2026